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Benefits Access Centers (BAC)

Benefits Access Centers

This is a map and list of HRA Benefits Access Center (BAC) locations.


Benefits Access Centers

Bronx

Brooklyn

Manhattan

Queens

Staten Island

Bronx

HRA Benefits Access Center Crotona
Address: 1910 Monterey Avenue, Bronx, NY 10457
Phone: 929-252-7310 | 929-252-7311
Fax: 917-639-2474 | HDU Fax: 718-901-0264
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Fordham
Address: 2541-2549 Bainbridge Avenue, Bronx, NY 10458
Phone: 929 252-3331 | 929-252-3332
Fax: 718-220-5775 | HDU Fax: 917-639-2510
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Concourse
Address: 845 Barretto Street, Bronx, NY 10474
Phone: 929-252-8991
Fax: 917-639-2545
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Hunts Point
Address: 847 Barretto Street, Bronx, NY 10474
Phone: 929-252-4352 | 929-252-4349
Fax: 917-639-2481 | 718-617-7393
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Rider
Address: 300 Canal Place, Bronx, NY 10451
Phone: 718-742-3924
Fax: 917-639-2507 | HDU Fax: 718-742-3926
Monday – Friday 8:30am to 5:00pm

Brooklyn

HRA Benefits Access Center Bushwick
Address: 2 George Street, Brooklyn, NY 11206
Phone: 212-331-4289 | 212-331-4280
Fax: 917-639-2487 | HDU Fax: 718-963-4284
Monday – Friday 8:30am to 5:00p

HRA Benefits Access Center Clinton Hill
Address: 495 Clermont Ave, Brooklyn NY 11238
Phone: 929-221-2809 | 929-221-1568
Fax: 917-639-2511 | HDU Fax: 718-639-7705
Monday – Friday 8:30am to 5:00p

HRA Benefits Access Center Coney Island
Address: 1912 Mermaid Avenue, Brooklyn, NY 11224
Phone: 718-333-3100
Fax: 917-639-2515 | HDU Fax: 917-639-2516
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Boerum Hill
Address: 275 Bergen Street, Brooklyn, NY 11217
Phone: 718-636-2495 | 929-221-0565
Fax: 917-639-2490 | HDU Fax: 718-636-2358
Monday – Friday 8:30am to 5:00pm

Manhattan

HRA Benefits Access Center Dyckman 
Address: 4055 10th Avenue, New York, NY 10034
Phone: 212-331-5110 | 212-331-5109
Fax: 917-639-2497 | HDU Fax: 917-639-2503
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center East End 
Address: 2322 Third Avenue, New York, NY 10035
Phone: 212-274-4951
Fax: 917-639-2502 | HDU Fax: 917-639-2503
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center St. Nicholas 
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-274-5162
Fax: 917-639-2499 | HDU Fax: 917-639-2500
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Lower Manhattan
Address: 109 E. 16th Street, New York, NY 10003
Phone: 212-835-8300
Fax: 917-639-2505 | HDU Fax: 917-639-2506
Monday – Friday 8:30am to 5:00pm

Queens

HRA Benefits Access Center Jamaica
Address:165-08 88th Avenue, Queens, NY 11432
Phone: 718-523-2146 | 718-883-8250
Fax: 917-639-2477 | HDU Fax: 917-639-2478
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Queens
Address: 32-20 Northern Blvd, 4th Floor, Queens 11101
Phone: 718-784-5919 | 718-784-6043
Fax: 917-639-2493 | HDU FAX: 917-639-1120
Monday – Friday 8:30am to 5:00pm

HRA Benefits Access Center Rockaway
Address: 219 Beach 59th Street, Queens, NY 11692
Phone: 718-637-2144 | 718-637-2140
Fax: 917-639-2521 | HDU Fax: 917-639-2522
Monday – Friday 8:30am to 5:00pm

Staten Island

HRA Benefits Access Center Richmond 
Address: 201 Bay Street, Staten Island, NY 10301
Phone: 929-221-7915 | 929-221-7909
Fax: 917-639-2519 | HDU Fax: 917-639-1109
Center Hours: Monday – Friday 8:30am to 5:00pm


Specialized Application & Service Centers

Union Square Service Center: 
Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5580 | 929-252-5520
Fax: 917-639-2527 | HDU Fax: 917-639-2529
Monday – Friday 8:30am to 5:00pm
Primarily serves individuals identified as having significant barriers to employment and needing specialized services.

Michael J. Handy Veterans' Service Center
Address: 25 Chapel Street, 6th Fl., Room 606, Brooklyn, NY 11201
Phone: 718-222-2430
Fax: 917-639-2517 | HDU Fax: 917-639-2518
Monday – Friday 8:30am to 5:00pm
Primarily services cash assistance cases in which at least one household member is a Veteran.

Over-The-Counter (OTC) Site
227 Schermerhorn St., Brooklyn, NY 11201
Monday – Friday 8:30am to 5:00pm
Primarily administers permanent replacement EBT cards. 

Refugee and Immigrant Service Center:
Address: 32-20 Northern Boulevard, 5th Floor, Long Island City NY 11101
Phone: 929-221-4902
Fax: 917-639-2484 | HDU FAX: 917-639-2485
Monday – Friday 8:30am to 5:00pm

Residential Treatment Service Center: 
Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5910
Fax: 917-639-2525
Monday – Friday 8:30am to 5:00pm
Primarily serves individuals currently residing in a residential treatment facility.

Special Project Center: 
Address: 109 E 16th Street NY, NY 10003-6th Floor
Phone: 929-252-5775 | 929-252-5742
Primarily serves ACS youth that have been referred.

Transportation Unit:
Address: 25 Chapel Street, 6th Fl., Brooklyn, NY 11201
Phone: 718-473-8310


Family Services Call Centers

Family Services Call Center, Bronx Satellite:
Address: 847 Barretto Street, Bronx, NY 10474
Phone: 929-252-4269 | 718-883-8296
Fax: 718-617-4253
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Brooklyn Satellite:
Address: 404 Pine Street, 3rd Fl., Brooklyn, NY 11208
Phone: 929-221-8267 | 718-883-8296
Fax: 718-827-6978
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Manhattan Satellite: 
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-666-7566 | 718-883-8296
Fax: 212-666-3428
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center’s active child only cases whose payees are not in receipt of cash assistance.

Family Services Call Center, Queens Satellite:
Address: 32-20 Northern Boulevard, Queens, NY 11101
Phone: 718-752-3937 | 718-883-8296
Fax: 718-784-6119
Monday – Friday 8:30am to 5:00pm
*Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center's active child only cases whose payees are not in receipt of cash assistance.

Family Service Call Center:
Address:165-08 88th Avenue 5th Fl., Queens, NY 11432
Phone: 718-752-3937 | 718-883-8296
Fax: 718-883-8233 | 718-883-8195 | HDU Fax: 917-639-2536
Monday – Friday 8:30am to 5:00pm
*Primarily a mail and phone operation servicing active child only cases whose payees are not in receipt of cash assistance.