Response Planning Program Manager - Office of Emergency Management

  • Full-time

Company Description

With a workforce of over 30,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the sixth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential. 

Agency Description

The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.

Job Description

OEM is uniquely charged to integrate emergency plans from various agencies and organizations, while also implementing its own distinctive efforts. OEM maintains a 24/7 operational capability for events with significant impacts to public safety, critical facilities or vulnerable populations, long durations, or high complexity. Operations may materialize in a field response, Emergency Operations Center activation, or remote coordination. To effectively plan for and execute these activities, OEM is seeking a Response Planning Program Manager for a new position. This position will see that OEM specific actions identified in citywide emergency operations plans are well documented, trained, and exercised for the Office of Emergency Management – whether effected in the field or from the City’s EOC. Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances.

To best prepare OEM and city partners to respond to any emergency or disaster, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on five main areas:

  1. Operational planning, training, and exercising for OEM-specific actions in a variety of emergency situations.
  2. Administrative and planning functions supporting the field response program.
  3. Fostering day to day relationships with partners at the operational level.
  4. Support to all response related office functions.
  5. Participation in incident responses as an emergency responder.

Essential Functions

Under the direction of the Deputy Director for Operations, the Response Planning Program Manager is responsible for a range of activities including the following:

  • Develop and maintain operational policies, particularly as they relate to field deployments, planned events, and all levels of EOC activation.
  • Develop and conduct response related training and exercises.
  • Establish and administer a field-level awareness program between public safety partners and OEM responders. Specifically, increase neighborhood level awareness of OEM responders and maintain field supervisor-level relationships with operational partners.
  • Support Operations Division programs as a force multiplier, specifically the RIC, Logistics, Field Comms and Tech.
  • Maintain administrative functions of the response program, including: scheduling, documentation standards and records retention, and providing reports as requested.
  • Maintain proficiency in agency equipment and technology systems for situational awareness, incident management and visualization, and alert & warning.
  • In the absence of immediate or direct guidance from OEM Executive staff, be prepared to carry out and lead others through agreed-upon standards.
  • Serve on an OEM on-call team responsible for responding to incidents on nights, weekends, holidays, and for extended hours as needed.
  • Perform other work as required.

Qualifications

Qualifications and Requirements

Education and Experience

  • Completion of a bachelor’s degree from an accredited college or university.
  • Three (3) or more years’ experience working within an emergency management or other public safety organization is preferred.
  • Three (3) or more years’ experience managing personnel is preferred.
  • Two (2) or more years’ experience in program or project planning management.
  • Familiarity with the City of Philadelphia is preferred.
  • Experience supervising teams in completion of objectives in difficult circumstances or potentially hazardous situations.
  • Experience working in outdoor environments for prolonged periods is preferred.
  • Experience developing, training, and exercising tactical plans is preferred.  
  • Experience interpreting and executing federal and state guidance is preferred.
  • Experience coordinating large groups in collaborative, long-term, and recurring efforts is preferred.
  • An equivalent combination of education and experience in a related field will be considered with approval by MDO-OEM and the Office of Human Resources.

Licenses, Registrations, and Certification

  • Possession of a valid proper class motor vehicle operator’s license issued by the Commonwealth of Pennsylvania within six months of hire.
  • Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment.
  • Candidate will have access to secure public safety information.  All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.

Other requirements

  • OEM personnel will be required to serve in an on-call capacity to work during non-business hours for extended periods of time in a field environment and during activations of Philadelphia’s Emergency Operations Center (EOC). OEM personnel are essential.
  • Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire.  There are no exceptions to this policy.
  • Ability to physically perform the duties during and outside of normal business hours.

Knowledge, Skills and Abilities

  • Ability to multitask effectively.
  • Ability to maintain effective working relationships and develop partnerships.
  • Ability to coordinate diverse groups toward a common goal.
  • Ability to complete tasks and projects in a timely manner.
  • Ability to contribute and coordinate work in a team.
  • Ability to interpret federal and state emergency management requirements and regulations.
  • Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for information collection and management.

Competencies

  • Proven ability to write operational plans or procedures
  • Proven ability to operate and lead during emergencies
  • Sound judgement and ethical decision making
  • Strong interpersonal skills
  • Effective oral and written communication skills
  • Strong leadership and negotiation skills
  • Professional conduct and accountability
  • Proven time-management skills

 

Additional Information

Salary: $75k

To Apply: Interested candidates must submit a cover letter, resume, and writing sample (showing your ability to write a policy or report-style document).

What We Offer:

  • We are a Public Service Loan Forgiveness Program qualified employer
  • 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • Comprehensive health coverage for employees and their eligible dependents
  • A wellness program that offers eligibility into the discounted medical plan
  • Paid vacation, sick leave, and holidays
  • Generous retirement savings options

Successful candidate must be a city of Philadelphia resident within six months of hire

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx

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