Ohio Turnpike Alerts Customers of Text ‘Smishing’ Scam Targeting Multiple Tolling Agencies
BEREA, Ohio (April 22, 2024) – The Ohio Turnpike and Infrastructure Commission has learned that a text message-based scam, known as “smishing,” is fraudulently claiming to represent tolling agencies from across the country. The scammers are requesting payment for unpaid tolls.
The targeted phone numbers seem to be chosen at random and are not uniquely associated with an account or usage of toll roads.
Ohio Turnpike E-ZPass does not request payments by text. Collections of unpaid toll and/or toll violations does not occur by text.
All links associated with Ohio Turnpike E-ZPass will include www.ezpassoh.com and www.ohioturnpike.org.
The FBI, which is aware of the smishing scam impacting several states, recommends individuals who receive the fraudulent messages do the following:
- File a complaint with the IC3, www.ic3.gov, and be sure to include:
- The phone number from where the text originated.
- The website listed within the text.
- Check your account using the toll service’s legitimate website.
- Contact the Ohio Turnpike’s E-ZPass customer service center at (440) 971-2222.
- Delete any smishing texts received.
If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.
We encourage all customers to stay alert to these types of scams and to contact us at www.ezpassoh.com and www.ohioturnpike.org with any questions about Ohio Turnpike E-ZPass notifications.