Ride On Realtime Application Customer Satisfaction Survey

WE HEAR YOU!
Thank you for using the Ride On Realtime Applications.
Our New and improved website version officially launched 40 days ago, to help us continually improve our services, please complete the following survey. Your opinion is important! Thank you for being a valued rider!

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* 1. What version of the Application are you currently using?

Ride On Realtime Application (Google/Apple Store) = OLD APPLICATION

Ride On Realtime WEBSITE Application (rideon.app or www.rideonrealtime.com) = NEW APPLICATION

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* 2. Overall, how satisfied or dissatisfied are you with The New and Improved Ride On Application?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 3. How well does the Ride On Application meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all

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* 4. Are you having an issue with:

A. Find A Stop (i.e. Where is My Bus REALTIME, Find Stop By Number, Find Stop by Address, Find Stops Near Me).

B. Plan A Trip (i.e. Get Directions, Discover Bus Route, Route Times, Real Time Map & Departure, County Trip Planning, Rideon Service Interruptions, Holiday Schedule, Modified Holiday Schedule, Google Transit).

C. Transit (i.e. extRA, Flex, Flash, Ride On Schedule, Senior Schedule, Metro Access).

D. Other

E. None

Choose one and tell us about your experience with the Ride On Realtime Application.

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* 5. Please share additional RORT Comments

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* 6. How would you rate the quality of the new Ride On Realtime Application?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 7. How likely is it that you would recommend the New and Improved Ride On Realtime Application to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY