Marquis McIntire
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Couldn't tell you how well the app works considering I can't even get past the login page. I put my info in and press login and NOTHING happens. It's as if the login button doesn't even connect to anything. Smh EDIT*** The April update has finally fixed the bug (for me atleast) and I'm able to log in for once. But nothing ever seems upto date (web or app) which makes it kind of pointless for the most part. Atleast they fixed the bug though. For that I'll bumb my 1 star upto 2 stars.
4 people found this review helpful
Georgia Department of Human Services
March 4, 2024
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
Donnie Rowland
Worst app I've used. It seems to be designed to Make navigation very difficult, and frustrating. This app should be the easiest in the world to use, considering the purpose of it. I found it hard to believe there's no one smart enough to create a more user friendly app. And went do we have to update each and every month? I know of no other app that requires this headache. And the passwords... The case numbers....The actual way I spell or use all caps for my name on one area, and not anoth
35 people found this review helpful
Georgia Department of Human Services
January 9, 2024
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
Brittney Norris
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Payment history is not available, it shows no arrears even though he's hardly paid in 15 years, it gets stuck on the loading screen CONTINUOUSLY, don't get update notifications like I'm supposed too, haven't even been getting emails here lately. This app needs a lot of work. Not worth the space it takes up. It rarely works even half way. This is so poorly made, I wish I could give it 0 stars. This is hands down the most poorly made app I've ever tried to use.
6 people found this review helpful
Georgia Department of Human Services
April 14, 2023
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app.
https://childsupport.georgia.gov/download-dcss-go-mobile-app