I Left My Heart - and Wallet, iPhone and Sanity - in San Francisco San Francisco City Insider

Joe D’Allesandro, director of S.F. Travel, took City Hall to task a year ago for doing so little to improve safety and quality-of-life on the city’s streets. Between poop, needles, tent camps and car break-ins, tourists are often shocked and disgusted and vow to never return. And that’s a problem for a city that relies on tourism. We’re talking to him again to see what, if anything, has changed and what tourists are saying now.
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