eBenefits

Follow the steps below to login to eBenefits. 

If you are an employee of the San Francisco Unified School District (SFUSD) or City College of San Francisco (CCSF) or a Retiree and have not previously registered an account, you will need to Register your Account (one-time only).

Click here for Step by Step Instructions for Registering your Account. You can also watch a short video on eBenefits - First Time Registration here.

Register by clicking on “First time registration for Retirees, City College or SFUSD” found at the bottom of the login window on myapps.sfgov.org

Videos - Registering for eBenefits

Registering for eBenefits is only required for retirees and employees of the San Francisco Unified School District and the Community College District of San Francisco.  Superior Court of California County of San Francisco employees and City and County of San Francisco employees are granted access upon hire.

Video - Navigating eBenefits

The following video in intended to assist with navigating eBenefits.  It was recorded in October of 2021 and therefore any references to premiums or specific plans may have changed.  The raffle was from previous year and has now ended.

Click the links below to watch specific parts of the video above. 

• Review / Add Dependents
• Update Personal Information
• Review Current Elections
• Medical & How to enroll/disenroll dependents or waive coverage
• Dental
• Vision Premier
• Shopping Cart
• FSA
• Dependent Care FSA
• Election Review
• Election Submission
• Print Enrollment Statement
• Document Upload

City & County of San Francisco and Superior Court of San Francisco Employees

When you log into eBenefits, be sure to update your contact information including email, home and mailing addresses so that you will receive important information regarding your health benefits, including your Confirmation Statement, 1095 tax form and other important notifications.

SFUSD Employees

If your contact information is incorrect or incomplete, please contact your San Francisco Unified School District Human Resources Office to update your information. You will not be able to update your information using eBenefits.

City College Employees

If your contact information is incorrect or incomplete, please contact your City College of San Francisco (CCSF) Human Resources Office to update your address at ramid.ccsf.edu or complete a CCSF Address Change Form. Contact CCSF Human Resources at (415) 452-7660 with questions. You will not be able to update your information using eBenefits.

City & County of San Francisco and Superior Court of San Francisco Employees

SFHSS has partnered with WORKTERRA to offer quality voluntary benefits, or optional insurance plans, that can help protect you and your family at a competitive cost.

Click on the WORKTERRA icon from the Myapps dashboard to self-enroll, dis-enroll, or confirm any existing elections.

If you have questions about voluntary benefits, contact WORKTERRA at (866) 528-5360.

If you have previously registered your account and set up your multi-factor authentication, you can reset your own password.  To get step by step instructions on how to reset your password on the City's Employee Portal, click here. 

If you are unable to reset your password, Active Employees should contact the San Francisco Department of Technology Help Desk at (628) 652-5000.  Retirees should contact SFHSS directly to reset your password at (628) 652-4700.

If you have not yet registered your account, click here for Step by Step Instructions on how to Register your Account (one time only).  You can also watch a short video on eBenefits - First Time Registration here.

NOTE: If you will not be making any changes to existing benefit elections for you or your dependents and do not wish to enroll or re-enroll in a Flexible Spending Account (FSA), there is no need to take further action.

In order to serve as many members as possible, we are providing consultations by telephone only. If you have benefit related questions, please call SFHSS at (628) 652- 4700.

• If you require further assistance navigating e-Benefits, please schedule an appointment with an SFHSS analyst to guide you through eBenefits by selecting an eBenefits Enrollment Support appointment

• Department of Technology Help Desk at (628) 652-5000, between the hours of 7:30am-5:00pm, Monday to Friday. You will be asked to provide your DSW (Employee ID) Number and some additional information to validate your identity.  City College employees and SFUSD employees if you do not know your DSW, please contact SFHSS Member Services at (628) 652-4700.

• Retired Employees or Surviving Spouses, if you are unable to log into the Employee Portal, please contact SFHSS Member Services at (628) 652-4700.

• If you have questions about your benefits, eligibility, or navigating eBenefits contact SFHSS at (628) 652-4700. Our telephone hours are Monday, Tuesday, Wednesday and Friday from 9am to 12pm and 1pm to 5pm and Thursday from 10am to 12pm and 1pm to 5pm. Visit Contact Us for more details.

• Our offices are currently closed to the public.