Delta Air Lines Inc., the largest carrier at Cincinnati/Northern Kentucky International Airport, is extending its free rebooking period for tickets canceled due to the coronavirus.
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Delta Air Lines Inc., the largest carrier at Cincinnati/Northern Kentucky International Airport, is extending its free rebooking period for tickets canceled due to the coronavirus.
Passengers who already have upcoming travel booked in April or May — as of April 3 — can rebook their ticket with no change fee through May 31, 2022. The same goes for customers who have existing eCredits or canceled travel from flights in March, April or May of 2020.
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Canceled tickets normally expire one year after they're booked.
New tickets bought between March 1 and May 31 can be changed without fees for up to a year from the date of purchase.
In a statement the airline is designed to give customers "some extra breathing room."
"Just as our business is changing, we know that events in our customers’ lives are being changed and canceled, too," the airline said. "As always, we’re happy to work with customers on a case-by-case basis to figure out the best way to address their concerns."
Delta plans to reduce its flight capacity by 70% as its business has been crushed by the pandemic. It has slashed spending by billions to deal with the crisis, according to the Business Courier's sister publication, the Atlanta Business Chronicle.