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Timor-Leste 2020 Crime & Safety Report

This is an annual report produced in conjunction with the Regional Security Office at the U.S. Embassy in Dili. OSAC encourages travelers to use this report to gain baseline knowledge of security conditions in Timor-Leste. For more in-depth information, review OSAC’s Timor-Leste page for original OSAC reporting, consular messages, and contact information, some of which may be available only to private-sector representatives with an OSAC password.

 

Travel Advisory

 

The current U.S. Department of State Travel Advisory at the date of this report’s publication assesses Timor-Leste at Level 2, indicating travelers should exercise increased caution due to crime and civil unrest.

Review OSAC’s report, Understanding the Consular Travel Advisory System.

Overall Crime and Safety Situation

 

As the second youngest country in the world, Timor-Leste’s security and law enforcement capabilities continue to evolve. International assistance has helped develop security forces and professionalize the military. Ongoing challenges for the security sector include large numbers of unemployed youth, “Martial Arts Groups,” and the capacity of the local security services.

 

Crime Threats

 

The U.S. Department of State has assessed Dili as being a HIGH-threat location for crime directed at or affecting official U.S. government interests. Due to extreme poverty and high unemployment, crimes of opportunity occur frequently. Reported data shows most violent crime involves Timorese perpetrators and victims. Despite significant socio-economic disparity within the country, violence targeting expatriates is relatively infrequent.

 

Pickpocketing, purse snatching, residential and automobile break-ins, and theft occur, especially in Dili. These crimes often happen in recreational areas and facilities foreigners frequent. Victims of crime who resist may encounter a violent response. Most crimes take place at night; exercise increased vigilance after dark.

 

Women walking or exercising alone in Dili have reported harassment, indecent exposure, and groping. Incidents have occurred during both day and night, in rural areas and in busy urban centers. Authorities and communities appear to have done little to discourage this type of harassment and assault. Women should avoid traveling or taking taxis alone, especially at night.

 

Street gangs affiliated with Martial Arts Groups (MAGs) are present, but the government has banned most of their activities. Gang violence, which flares up occasionally, primarily occurs between rival MAGs and rarely targets expatriates or businesses. The government and NGO community continue to monitor the activities these groups closely.

 

Review OSAC’s reports, All That You Should Leave Behind, The Overseas Traveler’s Guide to ATM Skimmers & Fraud, Taking Credit, Hotels: The Inns and Outs and Considerations for Hotel Security

 

Cybersecurity Issues

 

Internet infrastructure continues to grow, mainly through mobile subscriptions; approximately one-third of the population primarily accesses the internet via cell phone. A mediocre 4G data network is widely available, except in certain remote areas of the country. Although cybercrime is relatively uncommon, the increasing use of mobile technology will likely lead to more cybercrime. Timorese law enforcement has very limited capability regarding cybercrime investigations.

 

Review OSAC’s reports, Cybersecurity Basics, Best Practices for Maximizing Security on Public Wi-Fi, Traveling with Mobile Devices: Trends & Best Practices, and Satellite Phones: Critical or Contraband?

 

Transportation-Safety Situation

 

Road Safety and Road Conditions

 

Main thoroughfares in Dili are in relatively good condition, but road conditions deteriorate in residential neighborhoods. Farther out from Dili, the route is likely to be more hazardous. The roads outside of the Dili district are especially perilous because of mountainous terrain and poor road maintenance. During the rainy season (October-April), driving can be very hazardous due to flash flooding. Recent construction projects exacerbate the road conditions leading out of Dili. Trips take longer and result in greater wear and tear on vehicles.


The combination of poor road conditions, an increasing number of vehicles, and limited driver competency increases the possibility of traffic accidents.

 

Outside of Dili, the time required to transport people from the scene of an accident to a medical facility can be significant due to rudimentary road infrastructure.

 

Review OSAC’s reports, Road Safety Abroad, Driving Overseas: Best Practices, and Evasive Driving Techniques; and read the State Department’s webpage on driving and road safety abroad.

 

Public Transportation Conditions

 

Travelers using local taxis should always negotiate the fare before getting in the vehicle. In the past few years, a new service operated by Corrotrans has established a dispatched and metered cab service, but it only services Dili.

 

Do not to enter an occupied taxi, and do not allow taxis to pick up additional passengers. There have been reported incidents of taxi drivers robbing and/or sexually groping passengers.

 

Avoid using shared-ride “microlet” buses, as they are often over-crowded and are frequently involved in accidents. Microlets and taxis drive recklessly and often do not adhere to traffic laws.

 

Review OSAC’s report, Security In Transit: Airplanes, Public Transport, and Overnights.

 

Aviation/Airport Conditions

 

The Nicolau Lobato International Airport (DIL) is 6 km outside of downtown DiIi in the Comoro neighborhood. It is west of the Comoro River that runs north to the sea. The airport is relatively small. The runway is only 1,850 meters (approximately 6,000 feet) long by 30 meters wide. There is no radar capability or permanent runway lighting, allowing only daylight operations. Planes as large as Boeing 757s have landed, but not on a regular basis due to weight and hard braking considerations. The airport includes facilities to service and fuel helicopters. 


The passenger terminal is a single, one-story building on the south side of the airport. There is a Distinguished Visitor's lounge directly east of the general passenger terminal. Timor-Leste Customs and Immigration checkpoints are located in the main passenger terminal.

 
Other Travel Conditions

 

Ferries are a common method of travel to the western enclave of Oecussi and to the nearby island of Atauro. Ferries are crowded, often beyond recommended capacity per U.S. Coast Guard standards. Whenever possible, avoid ferries and explore other means of travel.

 

Terrorism Threat

 

The U.S. Department of State has assessed Dili as being a LOW-threat location for terrorism directed at or affecting official U.S. government interests. No indigenous terrorist organizations operate in Timor-Leste, and there are no known transnational terrorist groups operating in the country. In 2015, someone threw a grenade at a U.S. diplomatic residence, but no group claimed responsibility and the perpetrators remain unidentified. 

 

Local police and security services have increased their vigilance in monitoring the border with Indonesia, and are proactively sharing information with Indonesian police to prevent terrorism from spreading into Timor-Leste.

 
Anti-U.S./Anti-Western Sentiment

 

Local citizens have a strong affinity for the United States. U.S. flags are common on apparel, vehicles, and stores. There have not been any recent incidents of anti-U.S. sentiment.

 

U.S. citizens may sometimes be mistaken for Australians, who are occasionally subject to anti-Australian sentiment stemming from a maritime boundary dispute between Timor-Leste and Australia. That dispute was the subject of large protests outside the Australian Embassy in 2016 and 2018. The protests are generally peaceful in nature.

               

Political, Economic, Religious, and Ethnic Violence

 

The U.S. Department of State has assessed Dili as being a MEDIUM-threat location for political violence directed at or affecting official U.S. government interests. Timor-Leste has experienced several episodes of violence since becoming independent in 2002. There have been no major nationwide civil disturbances since 2008, however, and international peacekeepers departed the country at the end of 2012. At no time has civil unrest specifically targeted official U.S. government interests. However, stone-throwing attacks on vehicles may occur during gang conflicts and periods of civil unrest. Review OSAC’s report, Surviving a Protest

 

Civil Unrest 

 

As Timor-Leste continues to develop and addresses the challenges of constructing a nation, the possibility of civil unrest remains a concern. The nation last experienced serious civil unrest related to fighting between the police (PNTL) and military (F-FDTL) from 2006-2008.

 

Militants who were part of the independence movement but not reconciled to the political situation represent a continuing source of potential conflict. Violence related to political actions by the militarist Maubere Revolutionary Council (KRM) in Baucau district in 2015 did not target or directly affect foreigners, but the possibility of fighting that could indirectly harm foreigners or business interests remains a concern.

 

Excessive use force by the police and military has previously been a trigger for civil unrest. The fatal shooting of three men by off-duty PNTL officers sparked peaceful protests and civil action against the police in 2018. The country held presidential and parliamentary elections in 2017 and 2018 without any major security incidents. 

 

Post-specific Concerns

 

Environmental Hazards

 

Timor-Leste’s infrastructure was not built to withstand natural disasters. Timor-Leste experiences frequent minor earthquakes that to not typically result in damage. Conditions do exist for larger, more damaging earthquakes. Flash flooding is a concern during the rainy season, especially in districts outside Dili where the mountainous terrain creates the potential for landslides. Landslides and washed out roads are common throughout the country during the rainy season and frequently disrupt major driving routes.

 

Critical Infrastructure

 

The loss of services (e.g., food, sanitation, utilities) in the event of a large-scale natural disaster could lead to a rapid deterioration of law and order. Any disaster that closed or significantly reduced the operations of the port or fuel terminal would lead to immediate shortages of basic foodstuffs and fuel.


The government has made major investments in upgrading its infrastructure. A planned port in Tibar Bay (10km west of Dili), will increase cargo capacity and ease congestion in the country’s only operational port, stimulating economic activity by easing the movement of goods. Builders claim the construction of the port should take three years to complete.

 

The government is improving its road system. The road improvements are part of the Asian Development Bank (ADB)-assisted Road Network Upgrading Sector Project, which aims to accelerate economic opportunities, promote private sector growth, increase agricultural productivity, and reduce poverty.

 

Economic Concerns

 

The U.S. dollar is the currency in Timor-Leste. There have been several cases of low-tech counterfeiting, and authorities have caught individuals with counterfeit notes brought in from other countries.

 

Only a few establishments accept credit cards; these usually require a substantial additional fee. Dili has several ATMs that accept U.S.-issued bankcards; these are frequently inoperative and can charge high fees. Be prepared to settle all bills in cash.

 

Drug-related Crimes

 

Timor-Leste is a transit point for drugs, but has experienced relatively limited distribution or production.

 

Personal Identity Concerns

Timor-Leste is socially conservative. Travelers should avoid wearing revealing clothing, particularly in crowded public areas such as markets. Timor-Leste has a very high rate of gender-based violence. Review the State Department’s webpages on security for female travelers.

 

Same-sex sexual activity is legal in Timor-Leste. Although there are no legal protections based on sexual orientation or gender identity, hate-crime legislation that includes LGBT identity has been in force since 2009; it is rarely enforced. Discrimination and violence against the LGBT community continues, but events such as Pride Parade are well attended and without major controversy. Review the State Department’s webpages on security for LGBTI+ travelers.

 

Although the Timorese Constitution guarantees the same rights to disabled citizens as it does to all other citizens, Timor-Leste does not currently have legislation that mandates access to transportation, communication, and public buildings for persons with disabilities. Currently most public places and public transportation are not accessible. Persons with disabilities will face difficulties in Timor-Leste as footpaths, restrooms, road crossings, and tourist areas are not equipped to accommodate people with disabilities. Review the State Department’s webpages on security for travelers with disabilities.

 

Review OSAC’s report, Freedom to Practice, and the State Department’s webpage on security for faith-based travelers.

 

Police Response

 

Law and order remains a top priority of the government, with primary responsibility falling to the police. The PNTL’s capacity is limited but improving, with assistance from bilateral partners in the international community, including from the U.S. Government. The PNTL has been developing its community policing capacity, and is slowly beginning to build its capabilities in the areas of criminal investigations, personnel/facility protection, and traffic control.

 

Timorese security forces occasionally establish official security checkpoints along roads. Authorities may expect you to show your passport at these checkpoints.

 

While police detention and harassment is not a systemic problem, the nascent legal system can lead to prolonged delays with adverse effects on foreigners. In the event of prolonged detention or incarceration, foreigners should request to notify their respective embassy.

 

The emergency line in TIMOR LESTE is 112. Download the State Department’s Crime Victims Assistance brochure.

 

Police are slow to respond to calls for emergency assistance or initiate investigations into crimes against individuals. Victims of crime are encouraged to file police reports to help document the level of criminal activity. U.S. citizen victims should also contact the U.S. Embassy at +670-7723-1328.

 

Medical Emergencies

 

Limited emergency medical care is available in Dili; options for routine medical care throughout the rest of the country are extremely limited. Ambulance dispatch uses the 112 emergency phone number, but you should not rely on them to arrive in a timely matter. Outside of Dili, medical care can be practically non-existent. Serious medical problems may require medical evacuation (medevac) to Australia (the nearest point with acceptable medical care), Singapore, or the U.S., which can cost thousands of dollars.

 

Find contact information for available medical services and available air ambulance services on the U.S. Embassy’s Medical Assistance page.

 

Purchase insurance to cover medical evacuation in case of a serious accident, injury, or illness. Travelers who intend to go diving in Timor-Leste should purchase diver’s insurance. Medical evacuations can be extremely costly depending on the severity of the situation; ensure your policies provide sufficient coverage. Review the State Department’s webpage on insurance overseas.

 

Review OSAC’s reports, The Healthy Way, Traveling with Medication, I’m Drinking What in My Water?, Shaken: The Don’ts of Alcohol Abroad, Health 101: How to Prepare for Travel, and Fire Safety Abroad

 

Country-specific Vaccination and Health Guidance

 

See a physician prior to travel to ensure you have appropriate immunizations and precautions, including medications for malaria prophylaxis if traveling outside of Dili. Zika virus is potentially endemic in Timor-Leste; the risk to travelers is unknown, but may be lower than in areas where Zika virus is newly introduced and has spread quickly. The following diseases are prevalent: Dengue Fever; Chikungunya; Malaria (MED level 2); Tuberculosis; and Japanese Encephalitis.

 

The CDC offers additional information on vaccines and health guidance for Timor-Leste.

 

OSAC Country Council Information

 

The OSAC Country Council for Timor-Leste was launched in 2017 and meets quarterly. To participate in the Country Council or connect with the Regional Security Office, please contact OSAC’s East Asia-Pacific Team.

 

U.S. Embassy Contact Information

 

U.S. Embassy in Dili, Avenida de Portugal, Praia dos Coqueiros, Dili

 

Hours: Monday-Friday, 0800 – 1700 (except U.S. and local holidays)

 

Embassy Operator: +670-332-4684

American Citizen Services Section: +670-332-4684

Duty Officer: +670-723-1328

State Department Emergency Line: +1-202-501-4444

Website: http://tl.usembassy.gov/

 

Helpful Information

 

·         Timor-Leste Country Information Sheet

·         OSAC Risk Matrix

·         OSAC Travelers Toolkit

·         State Department Traveler’s Checklist

·         Smart Traveler Enrollment Program (STEP)

 

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